Agenda


Thursday, June 8

Module 1

10:00 a.m.-12:30 p.m.
(New York time)

Today's module


Beef up your value proposition for retention. See new ideas for on-boarding campaigns. Discuss best practices in cancellation journeys.


Thursday, June 15

Module 2

10:00 a.m.-12:30 p.m.
(New York time)

Today's module

Understand your churn with better metrics, analyses. Predict who’s to churn and who’s worth saving. Automate and personalize your communication.


Thursday, June 22

Module 3

10:00 a.m.-12:30 p.m.
(New York time)

Today's module

Rethink your product line for upgrades and downgrades. Target subscribers for price increases. Avoid payment failures and save relationships.



Thursday, June 29

Module 4

10:00 a.m.-12:30 p.m.
(New York time)

Today's module

What to look forward to this year.



Questions? Contact us

Tom Corbett

Head of European Division
Tel.: +32 486 37 13 36

E-Mail me

Marni Drew

Head of North America Division
Tel.: +1 503 826 6664

E-Mail me

Ana Gutierrez

Directora Regional Latinoamérica
Tel.: +503 7986 7383

E-Mail me

Doreen Mbaya

Head of Africa Division
Tel.: +254 721 541 025

E-Mail me

Bonnie Nolan

Events Manager
Tel.: +1 608 206 7812

E-Mail me

Madhavi Sekhri

Head - South Asia Division
Tel.: +91 99716 00632

E-Mail me