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Team Management

“INMA Knows” is a content surfacing project designed to personally curate all association resources on a single subject of high interest to INMA members

Introduction

There is no doubt that in 2020, human resources departments found their year to shine, and news media leaders faced challenges and opportunities they previously couldn't have imagined.

Starting with the logistics of safety and work-from-home transtions and continuing with workplaces that are forever changed by the universal need for diversity and the pandemic, the business of people management has perhaps never been more challenging, important, and interesting.

Creative examples abound from INMA members, showing HR as a centre of innovation, continuing education efforts for employees, human talent tied to the growth of digital subscriptions, embracing cross-functional teams, and working to diversify staff and voices.

 

Dawn McMullan

— Dawn McMullan, INMA

Exclusive INMA material on “Team Management”

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How do media companies target young talent to shape future transformation?

INMA Presentation File

09 December 2020

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During the pandemic, HR became the new centre of innovation

Throughout the pandemic, HR was responsible for some of the most crucial decisions that organisations had to take to keep businesses intact and ensure employees were safe, secure, engaged, and productive. How will that continue in 2021?

14 March 2021

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Coming out of the pandemic, news organisations must prioritise flexibility, well-being

Psychological capital is critical to performance development and management.

14 June 2021

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How to build authentic diversity into your business

INMA Presentation File

26 January 2021

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News media employees must reflect communities to be relevant

The New York Times, Financial Times, and Stuff share with attendees of an INMA Master Class how they are reflecting audiences with hiring and engaging employees. These efforts are even more tricky during a pandemic.

31 January 2021

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What leadership, management skills should we be looking for in our staff?

INMA Presentation File

23 February 2021

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Media leaders can engage employees, set priorities with innovative ideas day

Setting priorities as a team ensures everyone’s ideas are validated.

07 July 2021

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Gannett fights systemic racism while creating a culture of belonging

To demonstrate its commitment to becoming a greater ally in the fight against systemic racism, racial injustice, and discrimination, Gannett launched a dedicated Take Action Web site, detailing the actions it is taking as a company.

05 July 2021

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NWZ’s in-house academy provides continuing employee education

NWZ’s Nordwest Academy provides continuing education for employees with more than 50 courses in seven different categories. The programme is increasing employee satisfaction, making the company more attractive to potential employees, and growing knowledge companywide.

03 March 2021

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Pandemic takes mental health toll on newsrooms

During this particularly difficult times, news media leaders need to be compassionate, communicate clearly and transparently, and focus on priorities.

17 November 2020

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Reframing “no” keeps bad project ideas at bay and good ones coming in

INMA Product Initiative Lead Jodie Hopperton delves into the art of saying no. Sometimes it is necessary when a product idea is just bad. Yet one must guard against always calling full stop when perhaps the idea needs more work and input from other team members.

04 August 2021

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Nine shares lessons in creating a fully collaborative product development team

Nine transformed its product team from a closed-door operation into a fully collaborative environment. INMA Product Initiative Jodie Hopperton shares the steps along that journey.

16 February 2021

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Washington Post, Condé Nast create collaborative teams around product

Product leaders from Condé Nast and The Washington Post share how their product teams have evolved into more collaborative efforts with other departments in their companies.

19 May 2022

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SPH Media, El Comercio share their data transformation journeys

Jensen Boey of SPH Media and Giulianna Carranza of El Comercio shared stories of their data transformation during Wednesday’s Webinar.

18 May 2022

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What can product teams learn from the inventor of the iPod and iPhone?

INMA Product Initiative Lead Jodie Hopperton shares what she is learning from Tony Fadell’s (the inventor of the iPad and iPhone) book about data-driven product decisions vs. opinion-based product decisions. Plus, a look at how culture and clear goals drive a strong product culture.

17 May 2022

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Media companies that prioritise talent need to forget these 10 things

To get and keep the best talent, news media companies need to level up to the newest priorities and mindset of employees, letting go of these 10 myths, Tammy Erickson, executive fellow/organisational behaviour at the London Business School, told INMA members.

05 May 2022

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SCMP uses paywalls, team infrastructure to understand readers

SCMP’s paywall allows a rigorous approach to understanding readers and what they are looking for. It also enables SCMP to make decisions around product and growth much faster.

25 April 2022

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Outsourcing tech can save time, be cost effective

A tech vendor with the right resources can begin working on projects right away, versus in-house teams that may need to be brought up to speed.

18 April 2022

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No, news staff is not OK

Journalists are at the forefront of the world’s challenges, and they need support to cope. Here are eight ways newsroom management can help.

10 April 2022

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News companies must create a culture newsrooms will buy into

Media leaders from JP/Politiken, Gannett/USA Today Network, The Guardian, and The Globe and Mail shared the why and how of creating newsroom buy-in to business goals during a recent INMA Newsroom Initiative master class.

05 April 2022

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Product teams: Who works on what and for how long?

INMA Product Initiative Lead Jodie Hopperton shares thoughts on how to avoid duplicative work by product team members.

24 March 2022

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How do media companies benchmark a product?

INMA Product Initiative Lead Jodie Hopperton explores how media companies benchmark products (hint: there is no one answer) and how to avoid duplicative work by product team members.

22 March 2022

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Consider these 6 factors when building a culture of experimentation in media companies

The process of building and promoting a culture of experimentation at media companies is important for corporate innovation and success in volatile times.

21 March 2022

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Attracting, retaining Gen Z requires flexible work environments, cross-role learning

Gen Z wants a work environment within a media company where they are not judged on anything other than their work — a place where everyone is given a chance to grow.

20 March 2022

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Focus, job functions are evolving as newsrooms undergo digital transformation

While digital transformation is happening, the bigger challenge remains how to transform the fundamental print-first organisation, processes, and mindset that pervade newsrooms today.

08 March 2022

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COVID has changed newsrooms forever

The changes brought about by the COVID-19 pandemic require media companies to consider permanent, long-term approaches to content creation and delivery. Events are one content area that must be reconsidered.

27 February 2022

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Archant excelled during pandemic with focus on its people, ad clients, newsroom

In an INMA members-only Webinar, Archant CEO Lorna Willis and Chief People Officer Tom Kay described the customer-first approach that helped advertisers problem solve during the pandemic, as well as how employee relations changed in the time of COVID.

23 February 2022

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Lessons about strategy, people, and culture change from Gannett

INMA Presentation File

03 February 2022

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Transforming to digital- and subscriptions-first newsrooms

INMA Presentation File

01 February 2022

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Standard Group builds on data, culture for paywall model

The managing editor of digital at Standard Group Limited in Kenya shared the building blocks of the company’s reader revenue strategy and how data is key to everything.

30 January 2022

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Product teams often become the mediator when company objectives conflict

As one of her three big themes for this year, INMA Product Initiative Lead Jodie Hopperton shares advice on how to handle conflicting objectives — a job that often falls to the product team.

26 January 2022

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How news media (and INMA) evolved a decade in only one year

INMA President Damian Eales, global head of transformation at News Corp, addresses the issues facing news media companies such as work-from-home, paid content, the role of data, where advertising goes next, the Big Tech relationships, and where INMA fits among these big subjects.

17 January 2022

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Staffing, communication are bound to change in the post-COVID newsroom

COVID-19 has changed newsrooms forever. The “distributed” or “virtual” newsroom is the new normal.

16 January 2022

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Communicating to product team is a key part of the product process

Product leaders from Gannett, The Straits Times, The Hill, Dow Jones, and Financial Times emphasised the importance of clear communication to successfully build and navigate product roadmaps during the recent INMA Methodologies to Launch and Innovate Products Master Class.

11 January 2022

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New normal of pandemic has changed the role of media leaders

The pandemic changed what is expected of media leaders. Future leaders will be acknowledged for demonstrating neo-leadership traits like tenacity during volatility, virtual empowerment, decisional agility, and emotional resilience.

16 December 2021

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2021 taught the media industry so much about product

INMA Product Initiative Lead Jodie Hopperton looks back at a year of learning about product. Her biggest lesson learned: Clearly articulated goals and objectives are everything.

08 December 2021

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Training is key to overcoming the media talent gap in Africa

During the recent INMA Africa News Media Summit, BCC Africa Advisor Peter Burdin shared his thoughts on the challenges and opportunities of turning around the media talent gap on the continent.

22 November 2021

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5 ways to get diversity, equity, and inclusion into your media products

INMA Product Initiative Lead Jodie Hopperton dives into the ACT report, cheering on its focus on diversity, equity, and inclusion.

09 November 2021

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Guidance for newsroom newcomers can accelerate the slow pace of transformation

Digital transformation supports a business model of providing news that audiences want, where and when they want it. But the slow infusion of this thinking into legacy companies can be challenging for digital natives in the newsroom.

26 October 2021

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How the “Diversity Triangle” can help media companies move forward

Building on her work as a leader in The Wall Street Journal’s diversity initiatives, Louise Story shares her theory on how diversity among audience, product, and team members/company leaders must work together for media companies to successfully diversify their audiences and staff members.

29 September 2021

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What media companies need to know moving from the Great Resignation to the Great Hire

Media organisations that intend to stay at the top of their game with world-class talent need to ensure hiring is beyond what it used to be before 2020.

27 September 2021

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Prensa Libre focuses on 3 short-term challenges as it grows digital subscriptions

As part of the Facebook Latin America Reader Revenue Accelerator Programme, Prensa Libre adopted an experimental mindset as it launched its digital subscription platform and brought together a multi-disciplinary team.

12 September 2021

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Right skills, recruitment tactics key to successful editorial team development

Dietmar Schantin of IFMS Media Consultancy shares key practices that news media organisations can implement to hire the best people for the right positions.

11 August 2021

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Getting the right editorial people in the right seats

INMA Presentation File

11 August 2021

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4 opportunities to reduce the churn of product team members

INMA Product Initiative Lead Jodie Hopperton shares four opportunities media companies offer employees that other product-focused teams (tech companies, for example) may not.

21 July 2021

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Nine shares 5 principles for an effective relationship between product and editorial

During the first day of INMA’s debut Asia/Pacific News Media Summit, the director of product at Nine in Australia shared how content and editorial teams have come together at the company. The free summit drew 612 participants from 35 countries.

15 July 2021

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Five principles for an effective partnership between product and editorial

INMA Presentation File

15 July 2021

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Financial Times, Aftenposten share how they align product and editorial teams

John Kundert, chief product officer at Financial Times, and Karl Oskar Teien, director of product at Aftenposten, joined INMA Product Initiative Lead Jodie Hopperton for an INMA members-only Webinar to discuss the delicate relationship between product and editorial.

07 July 2021

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How deeply should editorial, product be aligned?

INMA Presentation File

07 July 2021

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Media companies must balance editorial and content teams

INMA Product Initiative Lead Jodie Hopperton digs into what differentiates journalism and content experiences, as well as the natural tensions around the two media company teams.

22 June 2021

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Media companies should use HR data to enhance employee performance

Data can help media leaders identify those individuals who will best benefit the company, measure their own effectiveness, and identify team blind spots.

08 June 2021

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Gannett president talks to INMA about 2020 lessons and 2021 plans

INMA Executive Producer Mark Challinor interviews Gannett President Maribel Perez Wadsworth about COVID challenges in the past year, Gannett’s commitment to diversity, future goals for USA Today and its other titles, digital subscriptions, and Big Tech.

19 May 2021

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How Gannett is building inclusive newsrooms

INMA Presentation File

18 May 2021

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Dagbladet considers newsroom life after COVID-19

The global COVID-19 pandemic presented media with challenges that may be shaped into new opportunities. Here are the things Dagbladet is considering as it transitions to a post-COVID newsroom.

09 May 2021

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Media leaders should embrace spiral of recruitment where A-players hire A-players

When a position isn’t filled quickly, there is a tendency to make concessions. But news media executives who wait for that “unicorn” will find it worth the wait in the long run.

02 May 2021

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Big Tech executive shares advice on handling product teams, customers, stakeholders

INMA Product Initiative Jodie Hopperton talks to the head of product management at Asana, Jackie Bavaro, about what processes to take with new product ideas, how much interaction product managers should have with customers, how to best work with stakeholders, and best practices in hiring a product team.

28 April 2021

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Empathy, communication carry the media employee experience post-pandemic

Health, safety, employee well-being, and mental health were among the most talked about aspects of the workplace in 2020. Will these lessons carry into the future at media companies?

20 April 2021

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Why results-oriented, human-centered A-players help grow media companies

A-players are characteristically human centered, results oriented, have high-learning agility, and are intrinsically motivated. They like to excel, come in all shapes and sizes, and can work in all departments of the company.

06 April 2021

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Cross-functional teams at Washington Post

INMA Presentation File

23 March 2021

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6 steps for connecting departments in a media organisation

The most important thing for building a culture of connection is that a deeper connection must be made between the different departments (horizontal) and between the different layers in the company (vertical).

09 March 2021

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Connection, empathy define the world’s most successful leaders

Needs-focused leaders realise their success is dependent upon a host of invested stakeholders. News media leaders can learn from the companies consumers truly love.

28 February 2021

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Media organisation alignment builds foundation for future digital subscription success

Strategy, structure, and culture must work in harmony for organisations to realise their full digital subscription potential.

15 February 2021

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Lessons shared on creating a collaborative product team

15 February 2021

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3 things media companies should consider when hiring for brand new roles

Management consultant Abhijit Bhaduri shares thoughts on how to hire for new roles that no one already has experience for, as well as three things media organisations need to consider.

04 February 2021

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How to communicate in a way that makes sense to all media teams

INMA Product Initiative Lead Jodie Hopperton shares advice on successfully communicating among media company departments.

03 February 2021

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How a corporate mission inspires digital transformation

Media organisations may need to engage in exercises to redefine their core mission as they work through digital transformation with their teams.

02 February 2021

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Management expert shares 3 methods for hiring better media talent

Author and management consultant Abhijit Bhaduri shares three pieces of advice for hiring better talent with INMA.

21 January 2021

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Media companies share ways product teams work with tech

INMA Project Initiative Lead Jodie Hopperton takes a big picture look at how many news media companies — Tamedia in Switzerland, Bauer in Germany, Schibsted in Norway, and MediaNews Group in the United States — intersect product and tech.

20 January 2021

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How MediaNews Group creates strategies and buy-in for product teams

Jodie Hopperton, head of INMA’s new Product Initiative, talked with the head of product and technology of the U.S.-based MediaNews Group about how the product team works internally.

19 January 2021

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Empathy, authenticity are key pillars of a strong organisational foundation

Leading from a place of empathy and authenticity shows employees that media organisations care about their people.

18 January 2021

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Opportunity to upskill is key to attracting new talent for Indian news media organisations

Author and management consultant Abhijit Bhaduri outlines three key factors to take into consideration when recruiting new talent — the most important being the candidate’s opportunity to upskill.

14 January 2021

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When digital hits COVID: The leadership task

INMA Presentation File

12 January 2021

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Grupo RBS details its 2-year data-driven journey

Developing a data-driven strategy at Grupo RBS over the past two years involved hiring the right talent, positioning technology within the company, and building out data products.

03 January 2021

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Cross-functional staff roles at The Daily Beast results in clear brand messaging

The lean staff at The Daily Beast means that everyone works together in cross-functional ways to produce the content and brand messaging for the company.

22 December 2020

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HR leaders should remember employee advocacy is important to a news brand

Employees are powerful advocates for an organisation, building trust with and demonstrating transparency to the outside community.

07 December 2020

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At Dagens Nyheter, the editor-in-chief is also the CMO

At Dagens Nyheter, digital subscriptions are a key focus of the company strategy, so it was natural to have the editor-in-chief also be the CMO.

03 December 2020

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Culture of connection was key to the subscription comeback at Mediahuis

Two executives from Mediahuis Partners found success in transforming their companies through human connection, resulting in astounding growth. They shared their journey in an INMA Webinar.

02 December 2020

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Humanising business with Mediahuis

INMA Presentation File

02 December 2020

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Funke, Nikkei share how innovations in management structure drive growth in subscriptions, revenue

Funke Media Group in Germany and Nikkei in Japan are finding success driving growth through innovations in their organisational strategies. They shared how at an INMA Readers First Meet-up.

22 November 2020

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Culture change brings editorial, commercial together at Aftenposten

When Aftenposten transformed to bring its editorial and commercial departments together, the culture change resulted in teams working together for mutual success.

29 October 2020

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Financial Times aligns virtual newsroom, culture to new reality

Financial Times responded to its virtual transition with updated communication platforms, metrics, and strategies, meeting and exceeding its audience engagement goals for 2021.

12 October 2020

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Stuff NZ’s “All of Us” programme aims to inspire, retain high-performing employees

Implementing the “All of Us” initiative has created a quantifiably more diverse, dynamic, and responsive workforce for Stuff. Here are the programme’s five objectives.

27 September 2020

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Amedia closes the gap on live graphic production despite 1,550-kilometre distance

Amedia’s live graphic production requires a cross-country team, but viewers reap the benefits to enjoy coverage of Norway’s women’s premiere league football.

21 September 2020

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What will the COVID impact on media corporate culture look like?

The pandemic has forced media companies to adapt and adjust their corporate cultures in ways they never imagined possible. How will it all work in the longer run?

15 September 2020

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NZME cultivates, retains journalists with its People Programme

NZME took a flexible, modern, and personalised approach to training and mentoring employees, and it has paid off with better retention.

13 September 2020

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Times Group HR director shares 4 rules of passion-driven leadership

The rule of BLUE — believe, learn, undying intent, and evaluate — highlights key cornerstones media human resources teams need as they help employees achieve their purpose through passion. COVID adds another: Sincerity.

31 August 2020

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